Hot Springs Health Program Inc

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Hot Springs Health Program Inc
590 Medical Park Dr., Marshall, NC - (828) 649-9566

Most people prefer to be in their own homes to recover from illness and/or surgery, or to take care of their chronic illnesses or disabilities, or to live out a limited life expectancy.

Madison Home Care and Hospice provides quality home health and hospice services for the residents of Madison County and surrounding local areas.
Overview of Madison Home Care and Hospice

Madison Home Care & Hospice provides home health services for Madison, Buncombe, and Yancey county residents and hospice services for Madison county residents. Home health and hospice services are available 24 hours a day.

Madison Home Care & Hospice is licensed by the State of North Carolina, Medicare/Medicaid certified, and is accredited by the Accreditation Commission for Home Care, Inc. for its home health services.

Services Offered by Madison Home Care and Hospice

Skilled Nursing Services
Registered Nurses provide the medical treatment prescribed by the physician. The nurse also serves as a liaison, keeping the physician informed of the patient’s condition.

Physical Therapy Services
Licensed physical therapists and physical therapy assistants provide therapy to help relieve pain in or restore function to muscles and joints.

Occupational Therapy Services
A licensed occupational therapist can help you get back into the routine of daily living and help you and your family live more fully with your disabilities.

Speech Therapy Services
The Speech/Language Pathologist provides help with speech and swallowing.

Medical Social Work Services
Professionally trained social workers can help you and your family sort out personal, family, work, or other problems related to your illness or disability. The social worker can also assist your family in reaching other needed community resources.

Certified Nurse Aide Services
The CNA helps primarily with the patient’s personal care (ex. bathing), wound care, limited household tasks, and supportive therapy services.

Registered Dietitian / Diabetic Education Services
A Registered Dietitian and Diabetic Health Educator are available to provide training and consultation for patients needing special diets or diabetic education.

Medical Supplies and Durable Medical Equipment
Medical supplies that are directly related to your medical problems are often covered by Medicare/Medicaid or your private insurance while you are being seen by home care. Your nurse can tell you which supplies are covered and which you will need to purchase. We do not provide durable medical equipment such as a hospital bed or wheel chair, but will help you make arrangements with a local company if your doctor orders such equipment.

Lifeline Services
Lifeline is a personal response system which connects a patient’s telephone with Lifeline Central. Using a personal help button, the patient can call for help even if he/she is unable to use the telephone. At present, Lifeline is not covered by third party insurance carriers; subscribers pay directly. Community resources may be available to cover the cost of Lifeline.

Hospice Services
Anyone living in Madison County who has been told by a physician that he or she has a limited life expectancy is eligible for the Hospice program. Referrals to Hospice may come from many sources. A patient may be referred by a doctor, friend, family member, pastor, or may call our office. However, the patient’s physician must authorize the services of Hospice. All care is coordinated with, and progress reported to, the physician. Through a team approach, Hospice assists patients to live as comfortable and pain free as possible during the course of their illness.

Eligibility
To be eligible for home health or hospice services, the patient must be under the care of a physician. Services provided are in consultation with, and approved by, the physician. Eligibility criteria for payment of services vary among programs. If you have any questions about insurance coverage, Madison Home Care & Hospice will be happy to answer them for you. Madison Home Care & Hospice charges are available in writing upon request. Home health and hospice services are covered by Medicare, Medicaid, and many private insurances. Home health can also provide outpatient physical therapy, occupational therapy, and speech therapy under the Medicare Part B benefit.

Office Hours
The Madison Home Care and Hospice office is open 8:00 am to 4:30 pm Monday through Friday.
On-call services are provided 24 hours a day for emergency services after office hours and on weekends.

No person is excluded from service because of race, national origin,
handicap, color, religion, sex, or other artificial barrier.